Privacy Policy - Bulk Rock
The website (bulkrock.co.za) are owned and operated by Bulk Rock, a division of Plague Pty Ltd (“Bulk Rock”).

By using these websites, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions.

Bulk Rock provides these sites and related services subject to this Privacy Policy. By accessing, browsing, or using these sites, you agree that your personal information may be collected, processed, and used in accordance with the terms below.

Personal Information We Collect:
When you visit our sites, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information on:

• Pages or products you view,

• Referring websites or search terms,

• How you interact with the site.

This is referred to as Device Information.
We collect Device Information using:

• Cookies – Data files placed on your device. 

• Log files – Track site activity (IP address, browser type, ISP, referring/exit pages, timestamps).

• Web beacons, tags, pixels – Electronic tools that record browsing behavior.

When you make or attempt to make a purchase, we collect Order Information, such as:

• Name, billing and shipping addresses,

• Payment details (including credit card numbers),

• Email address and phone number.

Personal Information in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:

• Process and deliver orders (including payment processing and invoices).

• Communicate with you about your purchase.

• Screen orders for fraud or risk.

• Provide you with product updates, offers, or marketing (where preferences allow).

We use Device Information to:

• Help identify potential fraud (especially IP addresses).

• Improve site performance and customer experience.

• Analyse traffic, marketing effectiveness, and browsing trends.

Sharing Your Personal Information
We share information with trusted third parties to help us operate our business:

• Website hosting and e-commerce platform: Our sites are powered by Wix. You can read more about how Wix handles data here: Wix Privacy Policy.

• Analytics: We use Google Analytics. 

We may also disclose your personal data to:

• Comply with applicable laws and regulations,

• Respond to lawful requests (subpoenas, warrants),

• Protect Bulk Rock’s rights, safety, and property.

Behavioural Advertising
We may use your Personal Information to deliver targeted advertising. Learn more at the Network Advertising Initiative.
Opt-out options:

• Facebook Ads

• Google Ads

• Bing Ads

• Digital Advertising Alliance Opt-out

Do Not Track
Our sites do not alter data collection when a Do Not Track browser signal is received.
Your Rights
As a South African resident, you may:

• Request access to the personal data we hold.

• Request corrections, updates, or deletion of your data.

To exercise these rights, please contact us at:
📧 sales@bulkrock.co.za
📞 Whatsapp:  067 861 0400
Note: Your information may be processed to fulfil contracts (e.g., sales of dumprock and gravel) or for legitimate business purposes. Data may be transferred internationally, including outside South Africa, as Wix hosts data globally.
Data Retention
We retain Order Information for business records unless and until you request its deletion.
Minors
Our sites are not intended for individuals under 18 years of age. By using the sites, you confirm you are at least 18, or using the site under supervision of a parent/legal guardian.
Changes
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted here.
Liability & Use of Sites
Use of our websites is at your own risk. Bulk Rock strives to keep content accurate but does not guarantee completeness, timeliness, or suitability for every purpose.
All products (dumprock, gravel, aggregates) are subject to availability and may vary in color, size, and texture. Prices may change without notice.
We disclaim liability for direct or indirect losses arising from use of our sites, content errors, or third-party links.

Governing Law
This Privacy Policy and all related Terms are governed by the laws of the Republic of South Africa. Disputes are subject to the jurisdiction of South African courts.